But that's a drastic solution, and one that's frequently unnecessary. When our machines become so impaired through use and neglect that we can no longer use Microsoft Word or play PC games with the same speed and efficiency to which we have become accustomed, we often ponder buying new computers. How to Set Up Two-Factor Authentication.How to Record the Screen on Your Windows PC or Mac.How to Convert YouTube Videos to MP3 Files.How to Save Money on Your Cell Phone Bill.How to Free Up Space on Your iPhone or iPad.How to Block Robotexts and Spam Messages.This test will take approximately 20 minutes or more to complete, depending on the selected hardware devices ( Figure 5).įigure 5: Screenshot of the custom component test option on the Dell Support website. We will combine your selection into a single test to run. Run a Custom Component Test - Custom Component Test allows you to select one or more devices that you want to test.This test will take approximately 40 minutes or more to complete ( Figure 4).įigure 4: Screenshot of the Run Full Test button on the Dell Support website. This test runs a stress test on all the hardware devices on your Dell computer or tablet.

Run a full Test - Run a full test to perform a thorough analysis of your Dell computer or tablet.Quick test will take approximately 10 minutes to complete ( Figure 3).įigure 3: Screenshot of the Run Quick Test button on the Dell Support website. If an error is detected, we will fix it automatically, suggest troubleshooting steps, recommend further tests or help you get compatible replacement parts. The quick test includes components that are most likely to cause issues, such as hard drive or memory. Run a quick Test - Run a quick test when you notice issues such as system is slow or does not respond, hard drive errors, system is making noise, system is freezing or randomly restarting, files will not open and so on.Choose to run one of the diagnostic tests.(Image is in English).įigure 2: Screenshot of the diagnostics tab on the Dell Support website. Or, click Browse all products to manually select your Dell product from the catalog ( Figure 1).įigure 1: Identifying your Dell product on the Dell Support website.

Or, enter the Service Tag, Express Service Code, or the Serial number of the Dell computer and click Search.

Follow the on-screen instructions to install Dell SupportAssist.

Click Download & Install SupportAssist to auto-detect your Dell product.

Computer diagnostic